Privacy Policy

Your privacy is important to Baytowne Hyundai (referred to as "we" or "us" in this policy). The purpose of this policy is to inform you as to what personal information we collect about you, how we use it, whether we disclose it to anyone else, how long we keep it, and how you can request access to your personal information or obtain more information about Baytowne Hyundai's privacy policies.

Jim Williams Leasing Limited (JWL) means Baytowne Hyundai

Personal Information:

Personal information means any information about you except your business name, business title, business address, business e-mail address, business telephone number or business facsimile number. It also does not include your home address and telephone number if these are published in a telephone or other directory.


We are responsible for the personal information under our control and have designated a "Privacy Officer" who is responsible for our compliance with this policy and the privacy legislation. If you wish to contact this Privacy Officer, you can do so in one of the following ways:

  • Telephone:
  • (705)734-1200
  • Facsimile:
  • (705) 734-2994
  • Email:
  • Mail:
  • Privacy Officer
    c/o Baytowne Hyundai
    191 Mapleview Drive West
    Barrie, Ontario
    L4N 9E8

What Personal Information Do We Collect?

When you purchase or lease a vehicle from us, or when you have us service or repair a vehicle or if you finance the purchase or lease of a vehicle through us or purchase or lease other products or services from or through us or if you participate in one of our surveys, contests, or promotions, or if you test drive one of our vehicles or contact our dealership staff, we may collect some or all of the following personal information:

  • your name, address, and telephone number
  • e-mail address and facsimile number
  • your occupation
  • information about your driving habits (such as preferred vehicle size, colour, type of vehicle, annual kilometers driven etc)
  • information about your existing vehicle(s) and any trade-in
  • details about your vehicle and its service history
  • your driver's license
  • the name of your insurance company and agent
  • your insurance policy number and details about your insurance coverage
  • similar information about other members of your family
  • your language preference
  • your date of birth and/or the date of birth of other members of your family
  • your social insurance number and/or the social insurance number of other members of your family
  • financial and credit information about you and/or other members of your family (specific information as set out in the application for credit forms)
  • the principal amount of your loan, interest and repayment schedule
  • health information if you are applying for life, health, disability or accident insurance
  • the amount of any life, health, disability or accident insurance and details of that insurance

Additional Personal Information Collected:

Provision of your Social Insurance Number is optional. However, you should be aware that most Credit Reporting Agencies use the Social Insurance Number as a unique identifier to ensure proper identification when conducting credit reviews and preparing credit reports. If you do not wish to provide your Social Insurance Number, our ability to obtain a timely and accurate credit report may be affected.

The security of your Personal Information is Important to Us.

Your personal information is used by us only for the purposes identified below and access to your personal information is limited to those employees of Baytowne Hyundai who have Need to access it.

How do we use your Personal Information?

Your personal information may be used by us to provide products and services to you such as: to obtain a license for your vehicle, to obtain a credit report if you are financing or leasing your vehicle, to obtain appropriate financing of your vehicle, to provide you with a reminder that your vehicle requires servicing and to provide updates and information regarding products and services that we have to offer and which we think will be of interest to you.

Sometimes we have to Share your Personal Information with others.

We do not sell your personal information to third parties. We may share some or all of your personal information with third parties such as the manufacturer of your vehicle and its related companies, the providers of products or services relating to your vehicle, credit reporting agencies, financial institutions or financing companies, your insurance agent or company and companies which provide or insure warranties relating to your vehicle. We may also disclose your personal information where we are required or permitted to do so by law.

How Long do we keep your Personal Information?

We retain your personal information as long as we believe that you are still the owner of the vehicle. If the information relates to the financing or lease of the vehicle, we retain personal information relating to the financing or lease arrangements as long as those arrangements are in place. If the information relates to the service or repair of your vehicle we retain the personal information for as long as is reasonably necessary to address any issues arising from the service or repair of the vehicle or as long as may be required by law. If there are legal requirements relating to the period of time which we must retain your personal information, we comply with those requirements.

What can you do if you want to limit the use we make of Your Personal Information?

Most of the personal information which we collect is necessary for us to sell or lease you your vehicle, to provide products and services related to the vehicle, assist you in the financing or leasing of your vehicle or to provide service to your vehicle and we cannot do this without that personal information. Similarly, we must disclose your personal information as described above in order to sell you the vehicle, to provide products and services related to your vehicle. If you do not want us to use or disclose your personal information in a particular way, please contact our Privacy Officer and we will be pleased to discuss with you how we can limit collection, use, or disclosure of your personal information.

You can Request Access to Your Personal Information.

You have the right to access your personal information which we have, and to request that the information which you believe to be inaccurate, be corrected. If you wish to access your personal information, you should contact our Privacy Officer who will be pleased to assist you.

Questions? Concerns?

If you have any questions or concerns about this Privacy Policy or about the collection, use and disclosure of your personal information by Baytowne Hyundai, please contact our Privacy Officer and we will try to address your concerns.